Contract Management, Monitoring & Administration

Contract Management, Monitoring & Administration  

Once your contract is active, you are expected to: 

• Deliver services as agreed, including daily support, planning participation, and reporting 

• Keep documentation: daily logs, incident reports, health records, receipts 

• Attend monitoring visits from your agency or CLBC (usually 1–4 times per year) 

• Respond to feedback or quality improvement suggestions 

• Renew certifications before they expire (e.g., First Aid) 

Good contract management means: 

• Staying organized 

• Communicating regularly 

• Asking for help when needed 

• Reporting any concerns or changes in the individual’s needs promptly